Sales ops

Brightline

Brightline answers every new lead in 90 seconds

How a 40-person sales team stopped losing deals to slow follow-up.

90s

lead response, down from 4 hours

+31%

more demos booked

11 h

saved per rep, per week

The problem

Reps spent their mornings copying new leads from forms into HubSpot, looking up company data and deciding who should call whom. The average lead waited four hours for a reply.

What we built

A lead routing automation that enriches every new lead, scores how well it fits, assigns it to the right rep and posts it in Slack with a suggested first message. Leads over a set deal size wait for a manager’s approval.

The result

Every lead now gets a reply in about 90 seconds. Demo bookings went up by 31% in the first quarter, and reps got back 11 hours a week.

Tell us what eats your week.

A 30-minute call is enough to find your first automation. If we can’t save you 10 hours a week, we’ll say so.

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